Frequently Asked Questions (FAQ's)
At Faster Furniture, we believe buying furniture online should be simple, fast, and frustration-free. This page covers the most common questions about fast delivery furniture, our $5 flat-rate shipping, easy payment options, and hassle-free returns.
Shipping & Delivery
How fast will my furniture be delivered?
Most orders arrive within 7–14 business days, depending on your location and the product. Unlike traditional stores that take 8–12 weeks, our quick-ship furniture model gets your home furnished faster.
Do you offer nationwide delivery?
Yes! We proudly ship to the entire continental U.S. for a flat $5 shipping fee — no matter the size of your order.
Can I track my delivery?
Yes. Once your order ships, you’ll receive a tracking number so you can follow your furniture delivery every step of the way.
Returns & Exchanges
What is your return policy?
We offer a 30-day return window on most products. If your new furniture doesn’t work out, you can send it back.
How do returns work?
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The item must be re-boxed in its original packaging (or equivalent packaging if original is unavailable).
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You are responsible for shipping the item back to us through a carrier of your choice.
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The cost of return shipping will be deducted from your refund unless the item is damaged or defective upon arrival.
This return process is similar to industry leaders like Wayfair — giving you a straightforward, reliable way to shop with confidence.
Are there non-returnable items?
Yes, clearance or final-sale items cannot be returned. Details are always listed on the product page so there are no surprises.
What if my order arrives damaged?
If your item arrives damaged or defective, contact us immediately. In these cases, we cover the cost of return shipping or replacement to make it right.
Product Quality & Assembly
Is the furniture good quality if it ships so fast?
Absolutely. We carefully vet every supplier to ensure you receive durable, stylish, and modern furniture designed for everyday living. Fast delivery does not mean cutting corners on quality.
Does your furniture require assembly?
Some items, like beds or dining tables, may require light assembly. Most come with easy instructions, and details are listed on each product page.
Orders & Payments
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Shop Pay Installments. These Buy Now, Pay Later services allow you to furnish your home now and pay over time.
Can I change or cancel my order after purchase?
If your order hasn’t shipped yet, we may be able to modify or cancel it. Please contact us right away.
Customer Support
How can I reach customer service?
Our team is available via email and live chat. We pride ourselves on fast, helpful support for questions about delivery, returns, or product details.
What makes Faster Furniture different?
Unlike traditional retailers, we focus on modern furniture online with fast delivery, flat-rate $5 shipping, and transparent policies. We take the stress out of shopping so you can enjoy your home sooner.
Still have questions?
We’re here to help. Contact our support team anytime, and we’ll make sure your furniture shopping experience is fast, easy, and frustration-free.